Know your inventory. Know your data. Know your business.

How well do you know your business? Uncover the data with ChannelApe Insights to make informed decisions about inventory and raw material buys. Sell through merchandise at the right pace, increase throughput at your 3PL, and meet customer expectations along the way.

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Know exactly what you have where and why

🔵 Allocate between multiple channels like wholesale, ecomm, dropship, retail and more with ease. Forget under, over-selling & chargebacks for short ships.

🔵 Find your healthy sales velocity to confidently increase volume with your factories and support sell-through rates across multiple categories

Order & Fulfillment Summary

Your order and fulfillment experience is where your brand delivers on all its promises, so it better be good. With our fulfillments overview, you’ll know about potential problems and be able to act on them before they affect your customers.

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Visibility into Fulfillment Status for every single unit

Nothing is worse for a CX team than having to piece together orders from multiple systems.

🔵 Forget WISMO (Where is My Order) and see a full transparent feed of integration activities.

🔵 Why was a fulfillment request sent to PA? How many units were on hand when it was sent?

🔵 Why was USPS used as the shipping for the method for 2-Day?

Move from Reactive to Proactive

🔵 Use our pre-built dashboards and reports

🔵 Or start from them and create your own

🔵 Create alerts for exceptions so your CX team can resolve items before your customers have to tell them about them.

🔵 Support for Slack, Email, Google Sheets, S3, SFTP and more.

View and analyze order volume by day, week, month, or quarter

Compare open v. closed orders and orders still in process to calculate throughput

Compare order statuses between ChannelApe and your 3PL to ensure SLAs are being met

Set & Forget

Running a brand is hard, but getting access to your data shouldn’t be. Set up multiple reporting parameters once, and we’ll do the rest. Whether you want daily, weekly, or quarterly insights, we’ll automatically deliver them to your inbox, Slack channel, etc.

Review the Inventory Reorder report with your inventory team and factory partners to achieve balance

Send the Low Inventory report to your head of marketing to avoid potential embarrassing promotions and CX nightmares

View recent adjustments to find backorders and ensure everything at your 3PL is for sale on your site

360 Degrees: End-to-End and Soup-to-Nuts

If you don’t have an accurate, to-the-minute sense of your actual inventory, how can you scale? Our business intelligence gives you a view of your entire operation. From raw materials to finished goods and all the way through to fulfillment and reverse logistics, ChannelApe’s native BI tools provide unprecedented visibility so you can focus on growing, not putting out fires.

Increase NPS, AOV, LTV, and retention

Reduce CAC, returns, and turnover

Monitor SLAs and keep your partners honest

Nothing works if your inventory doesn’t.

ChannelApe was purpose-built for ecommerce brands. You already use best-in-class tools to handle your financials and customer experience. It’s time to complement it with a best-in-class inventory visibility and control platform.

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